Privacy Policy

This Privacy Policy governs all use of the TopSoftwareFirms website (the “Site”). By using the Site or otherwise agreeing to this Privacy Policy, you consent to the collection, use, disclosure, and other handling of your information as described below.

Information We Collect

Due to the nature of the Site, we require a certain amount of information. Depending on which features of the Site you access, this may include:

Personal Information: This may include your name, email address, postal address, telephone number, and country of residence. We may receive this information when you register an account, create or claim a profile, submit reviews, fill out forms to contact us or service providers, or link your LinkedIn account.
Account Information: This includes your login and password details, based on how you log into the service.
Page Requests: This includes a log of pages you may access during your time on the Site and features you use.
Financial Transactions: This includes a history of transactions for any paid services offered on the Site and financial information required to process transactions. Please note that we may use a secure third-party to handle payments and may not directly store your identifiable credit card information.
Technology Information: This includes information about your activity on and interaction with TopSoftwareFirms.com, such as your IP address and the type of device or browser you use.
Reviews and Communications: This includes any reviews you post, any profile information you submit, and any forms filled out on the Site to communicate with a product or service provider as well as forms filled out to contact us.
Information Collected from LinkedIn: If you use LinkedIn as a login method, we may access and use information collected from your LinkedIn account based on LinkedIn’s terms and policies. We may also request additional information to create your account due to the limitations of what information may be accessed through LinkedIn.
Information about Others: You may provide information about others (e.g., clients) to support our reference check and review process. You should obtain the consent of other individuals prior to providing us with their information, which will only be used in the reference check and review process.
Automatically Collected Information: We and third parties may use automated means to collect information about you, your computer or other device, and your use of the Services. These automated means include technologies such as cookies, Web server logs, Web beacons, and JavaScript. This information may include your device type, operating system type, browser type, domain, IP address, language settings, country and time zone, referring web page, pages you visit, mouse clicks, and scrolling activity. We may also collect general location information (e.g., IP address, zip code) and more specific information (e.g., GPS-based functionality on mobile devices) to customize the Services.
How We Use Information
We may use the information we collect about you to:
Establish your account and provide the Services.
Fulfill your requests and provide customized content to you.
Communicate with you through email, notices posted on the website, and other means.
Create, tailor, deliver, and study the effectiveness of advertising and promotional material both on and off of the Services, as well as for analytics.
Improve the Services and to research and develop innovative features and new services.
Provide feedback to third-party businesses that are listed on the Services.
Investigate, prevent, or take action regarding unlawful or harmful activities, including potential threats, fraud, and violations of our Terms of Service.
Comply with our legal and regulatory obligations.
Manage help and services.
Contact you and talk about services given on our site.

We may anonymize and/or de-identify information so that it no longer relates to you. Our use and disclosure of such information is not subject to this Privacy Policy.

How We Disclose Information

Information about you may be disclosed for the following purposes:

Public Information: Any information included in your user profile and any content you post on TopSoftwareFirms.com (e.g., your reviews), including your name and picture, may be public based on your selection. If you are claiming or creating a company profile, the company’s name, product and service names and descriptions, and other statistics visible in a standard profile will be public. Photos and media uploaded through a business dashboard may also be publicly visible.
With your consent or where it is necessary to carry out your instructions.
As reasonably necessary to provide TopSoftwareFirms.com features and functionality to you. We may disclose your information with third-party vendors or business partners who provide services on our behalf, such as analytics, customer service, survey providers, payment processing, marketing, and fraud prevention. These vendors have access only as needed to perform their functions and are not permitted to use the information for other purposes.
In connection with significant corporate events such as a merger, acquisition, reorganization, bankruptcy, or sale of assets.
When we believe in good faith that disclosure is reasonably necessary to investigate, prevent, or take action regarding possible unlawful activities or to comply with legal process or other legal requirements; when we deem disclosure appropriate in situations involving potential threats to the physical safety of any person, potential violations of our terms, or claims of violation of the rights of third parties; or when we deem disclosure appropriate to protect the rights, property, and safety of us, our employees, users, or another person or entity.
To third parties hired for services, who have a duty to keep your data and process it based on our instructions.
To protect ourselves from accusations and for law protection.
To apply terms and conditions applied in our services and protect the rights, properties, and safety of TopSoftwareFirms.com teams.

Private Information

We will keep certain information you submit to us private, including:

Any payment information you provide.
Your password details.
Your IP address.
Your phone number.
Your communications with our team.
Your communications with others outside of their notification of your communications.
Financial or operational information provided for verification of listings, unless otherwise requested by you.

Information is not delivered to a third-party service except when necessary to continue to provide the services on TopSoftwareFirms.com.

Information Collected from LinkedIn

We may only access and use information collected from your use of LinkedIn as your preferred login method based on the Terms and policies of LinkedIn. We are not liable for the information collected through the LinkedIn API or for any unauthorized access to your account through a LinkedIn login.

Online Analytics and Advertising

We may use third-party analytics to help us better understand your use of the Services. These third parties may use cookies and other automated technologies to collect information.

Data about your activities on our Services may be collected by us or by advertising technology providers for use in delivering online advertising tailored to your interests. These ad services may track your online activities over time through automated means and may use this information to deliver advertisements to you on our website and other websites. You may be able to opt out of receiving tailored advertising from participating companies through resources like the Network Advertising Initiative and the Digital Advertising Alliance. The opt-outs may be browser and device-specific.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

Be informed about the categories of personal information we collect, the sources, the purposes, and the categories of third parties we share it with.
Request access to and/or a copy of your personal information.
Correct or update your personal information.
Delete certain personal information.
Receive information about financial incentives offered, if any.
Restrict or object to certain uses of your information.
Opt out of the processing of your personal information for certain purposes, including targeted advertising and sales of personal information (as defined under applicable law).

You may be able to exercise some of these rights by contacting us as specified below or through your account settings, if applicable. We will need to verify your identity before responding to your request. You may also have the right to designate an authorized agent to submit requests on your behalf. You have the right not to be discriminated against for exercising your rights.

Opting Out of Marketing Emails

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us. Please note that even if you opt out of marketing emails, we may still send you administrative or transactional emails.

Do Not Track

Our Site does not currently recognize or respond to browser-initiated Do Not Track (DNT) signals, as there is no industry-wide standard for how to respond to DNT signals.

Data Retention

We retain your information as long as your account is active or as needed to provide you services, or as long as we have an ongoing legitimate business need to do so. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or securely store it and isolate it from further processing until deletion is possible.

Security

We have implemented various technical, administrative, and physical safeguards to protect your information. These safeguards vary depending on the sensitivity of the information. While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is completely secure.

Third-Party Links and Services

The Services may contain links to third-party websites, applications, and services. We are not responsible for the content, features, security, or practices of any third parties. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy.

Children’s Privacy

The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from persons under the age of 13. If we become aware that personal information has been collected from someone under 13, we will delete this information and terminate their account as quickly as possible.

International Users

If you are using the Services from international location, please be aware that your information may be transferred to, stored, and processed where our databases are operated. The data protection and other laws might not be as comprehensive as those in your country. By using the Services, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

Changes to this Policy

This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide appropriate notice of the change, and we will include the effective date of the update. Please review the changes carefully. If you disagree with the Privacy Policy, you must stop using the Service. Continuing to use TopSoftwareFirms.com after we publish or communicate a notice about any changes to this Privacy Policy means that you are consenting to the changes.

How to Contact Us

If you have any requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us via our Contact us page.