Amazon Web Services, Inc.

Amazon Launches DocumentDB Serverless to Streamline Operations and Cut Costs

July 31, 2025 — Amazon Web Services, Inc. (AWS), a subsidiary of Amazon.com, Inc. (NASDAQ: AMZN), has officially rolled out Amazon DocumentDB Serverless (compatible with MongoDB), expanding its portfolio of serverless databases. This fully managed document database solution offers dynamic scaling and cost efficiency, ideal for fluctuating workloads such as AI agents. With serverless infrastructure, customers avoid overprovisioning, enabling effortless scalability and simplified management.

According to AWS, users can lower costs by as much as 90% by eliminating the need to provision for peak capacity. Amazon DocumentDB Serverless monitors activity in real time, scaling to support millions of requests per second as needed. Demand for serverless databases has surged, with AWS reporting a doubling of its customer base over the past three years and widespread adoption across industries.

Today, enterprises including AccelByte, AppsFlyer, Atlassian, Autodesk, Canva, Elliptic, Genesys, Greenway Health, Intuit, Lyft, Rippling, Samsung, Smartsheet, SmugMug, Snap, Yum Brands, and Zoom use AWS serverless databases to handle mission-critical workloads and manage vast volumes of data.

"AWS has transformed how customers build and scale their applications by making database management effortless with serverless," said G2 Krishnamoorthy, vice president of Databases at AWS. "The rise of agents has put unprecedented demands on databases, magnifying the importance of data as a differentiator for customers."

Since introducing Amazon DynamoDB in 2012, AWS has grown its serverless database offerings to support a broad range of workloads—from Amazon Aurora DSQL for financial transactions to Amazon Neptune Serverless for fraud detection.

Serverless databases like DocumentDB Serverless are well-suited for agent-based applications, which often experience unpredictable spikes in usage. For instance, travel platforms may deploy agents to assist users with itinerary planning, requiring flexible and responsive database capacity during peak travel seasons.

Amazon DocumentDB Serverless eliminates the need for capacity planning for document workloads, such as ecommerce catalogs or gaming profile data. SaaS vendors managing numerous databases for individual customers will benefit from the service's auto-scaling and cost-effective pricing. It maintains compatibility with MongoDB APIs and supports features like vector search and multi-AZ deployments, offering developers a robust and scalable solution.

Industry Adoption and Use Cases

AccelByte, a game development platform, uses DocumentDB Serverless to accommodate unpredictable user traffic. “Amazon DocumentDB Serverless is exactly what our team needs to adapt to dramatic shifts in player usage,” said Tony Fu, VP of Engineering at AccelByte.

AppsFlyer leverages Amazon DynamoDB to streamline operations. “Its serverless architecture... has transformed our operations,” noted Ruli Weisbach, EVP of R&D at AppsFlyer, highlighting reduced provisioning and incident recovery times.

Elliptic, which provides crypto compliance intelligence, processes billions of monthly transactions via DynamoDB. “The serverless nature... guarantees 99.99% uptime,” said Joey Capper, Director of Engineering at Elliptic.

Genesys employs ElastiCache Serverless for high-throughput, low-latency data processing. “It reduces administrative overhead,” said Rob Gevers, Chief Architect at Genesys.

Greenway Health explores DocumentDB Serverless to power its AI initiatives. “We’ve significantly reduced both our engineering overhead and infrastructure costs,” said Philip Nick, VP and Distinguished Engineer.

Intuit uses Amazon Aurora Serverless to support 100 million customers and reports 55% savings on provisioning costs. “We get automatic scaling without compromising high availability,” said Rajesh Saluja, Principal Data Engineer.

Rippling integrates DocumentDB Serverless into its unified HR, IT, and finance platform. “It helps us streamline everything... through automatic scaling,” noted CTO Albert Strasheim.

Samsung SmartThings benefits from ElastiCache Serverless to manage home automation traffic. “We no longer worry about cluster scaling,” said Khang Nguyen, VP of Cloud Platforms.

Smartsheet utilizes DynamoDB to support its collaboration platform. “Its performance and flexibility have played a crucial role,” said Ryan Kennedy, Principal Engineer.

SmugMug uses ElastiCache Serverless to scale its hosting platform. “ElastiCache Serverless enables our developers to get started quickly,” said CEO Don MacAskill.

Source: https://press.aboutamazon.com/aws/2025/7/new-amazon-documentdb-serverless-simplifies-operations-and-optimizes-costs